Skip to content

BRM feature requests...

← Customer Feedback and support for Bike Rental Manager

Thanks for visiting! By suggesting and voting for ideas you help to make our platform better.

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

60 results found

  1. ability to MERGE client records

    If a duplicate client account does get created
    (e.g. made online on BRM - but customer already exists in Lightspeed)
    we need to support a merge of records, which updates LS & BRM with the merge.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. create a bike return time option instead of duration hours

    We experience people holding exactly to the minute how long they keep the bike. We would like them to understand the bike needs to be returned by a specific time, say 5pm instead of a duration of time.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Online Booking  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. image upload

    allow for photo (or document) upload for each customer.
    - could be used for customer image (webcam)
    - or photo of drivers licence etc.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Recurring Rental Billing

    We have people who rent an item for 9 months or more with a monthly billing rate. It would be awesome to have the system automatically bill the individual on a set day of the month.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Provide upselling messages in BRM so staff can be prompted at key stages of the sales process

    As the staff member is creating the rental ticket, popup reminder messages at key stages such as
    "Would you like a water bottle, map, gel bar etc?"

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Customer Account

    Creation of accounts for clients making several reservations over the season and wanting a global invoice at the end.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Reservations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Lightspeed Integration - share inventory between LS and BRM

    Today the Lightspeed Integration shares Transactions and Customers.
    The idea would be to allow the creation of inventory in Lightspeed and then importing it into BRM. (and perhaps vice- versa)

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. create an API for BRM

    We are considering creating an API for BRM
    (we may perhaps use zapier.com too)
    please give us your ideas for use cases, here are some of ours:

    • import reservations from external systems
    • import clients from external systems
    • export reservations to google calendar
    • send an SMS when problems occur - late rentals, broken bikes etc
    • send SMS when reservations due back
    • export customers to mailchimp or similar
    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Automation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Bypass of Category Selection in OBW When Only One Category to be Displayed

    When only one category will be displayed can the OBW automatically skip the category selection step? It is currently confusing for customers so a potential point to drop the booking.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Online Booking  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. fixed price discounts

    currently BRM supports discount codes which set a % discount code.
    Can BRM support fixed priced discounts too? e.g. 10$ off?

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Pricing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Discount codes for partner websites

    If you have a partner (Hotel,Shop...) who adds a booking link on his website it is a wonderfull idea, but to have an overview it would be wonderfull if when te link gets klicked a discount code for this partner will be automaticaly inserted in the discount panel on the online booking wizzard so I can see how often clients from this partner have booked my bikes without they have to insert and remember the code.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Online Booking  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Allow for a photo for each bike to viewed within BRM

    We have a fleet of 160+ used bicycles that are rented to students and we'd like to be able to attach a photo of each individual bike within BRM.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. create a 'non-maintenance' class of item

    some things, like protective gear etc are listed as inventory but doesn't require maintenance.
    Option to 'turn off' the battery for these items perhaps?

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Maintenance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. make 'create registration' optional on online booking

    will help support 'closed groups' like companies and university campuses.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Online Booking  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. use BRM for client-facing bike repairs

    BRM maintenance was designed for your rental inventory.
    Should we extend it so you can do repairs of your customers bikes (for a fee)?

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Maintenance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Seasonal pricing (multiple price groups for same asset)

    can items have different pricing according to the season? e.g. low season pricing and high season pricing.

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    6 comments  ·  Pricing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. email notifications

    add a second e mail address for the provisional and confirmation order emails to be sent to.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Online Booking  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. 'beaming' details to an iPad to collect signature

    Customer books online.
    Walks in, but you need signature before they rent your equipment.

    http://support.bikerentalmanager.com/knowledgebase/articles/1180660-digital-waivers-capture-signature-in-store

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    started  ·  0 comments  ·  Digital waivers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. which payment platforms should BRM / RSM support?

    we currently support:
    Stripe
    Lightspeed integration

    which (if any) other payment platforms should we support?

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Retail-lite

    Many renters also do 'limited retail' like selling snacks, accessories etc.
    Could BRM / RSM be extended to accommodate selling a small range of goods alongside rental?

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
2
  • Don't see your idea?

BRM feature requests...

Categories

Feedback and Knowledge Base

(thinking…)