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BRM feature requests...

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60 results found

  1. 4 votes
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  2. Offer a way to give mid week discounts.

    I'd like bikes, mid week, to be cheaper they the same bike are on the weekends.

    4 votes
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    under review  ·  1 comment  ·  Admin →
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  3. Automatic multi-bike discounts.

    I'd like my customers to automatically get a $5 discount per bike if they reserve 6 bikes or more.

    1 vote
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  4. 0 votes
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  5. What should the mechanic do next?

    can the system help us decide which items should be serviced next?

    2 votes
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    started  ·  0 comments  ·  Admin →
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  6. allow 'buffers' to prevent bookings being made too close together for same item.

    add logistical buffers before or after bookings to allow some turn-around time.
    e.g. don't book a bike the day before it is due to be moved to a new location (1 day relocation buffer, pre and post rental)
    e.g. don't book a bike for 1 hour after a rental to allow time for it to be inspected.

    8 votes
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    planned  ·  0 comments  ·  Reservations  ·  Admin →
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  7. auto-extend late rentals

    late rentals would automatically be extended by the system.
    until they are returned - or until they hit an existing scheduled rental.

    4 votes
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  8. Sort reservations using delivery address

    Possibility to sort reservations by delivery address or city so we can easily find out if we have the possibility to offer a discount on delivery fee.

    4 votes
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  9. Show how many times discount codes have been used with total figures and list of all reservations made using each code

    For each discount code, show total sales that have been made using that code, the total discount given and list each individual sale that used that code.

    3 votes
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  10. EVO mode (self registration) for returning customers

    It would be great if the EVO screen had an "I've hired before" type button at the top that allowed a returning customer to type in their name, which then married up with our database and their previously recorded details but then allowed them to edit address/phone if required and still asked for a signature for that day's hire.

    10 votes
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  11. auto import cloud based GPS data from a few mfrs. of GPS location chips.

    The GPS chip could be dropped into the saddle tube. There are dozens of mfrs. of these chips designed to locate "lost" property. Programmers should be able to have their cloud dump data into your cloud so that the location of the bike at any given moment could be known. A rental shop could go to the police with a BRM printout showing the bike has been at a specific address for X days and is your property. A hard copy printout of the info would be a far more effective tool than looking at a screen from some phone…

    1 vote
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    under review  ·  1 comment  ·  Admin →
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  12. search

    Allow search function to be less dependent on date range. Search should function simply based on general terms (customer name, reservation ID, etc...) without having to add too many specifics. Search should be quick and simple.

    1 vote
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    Hi Jeremy,
    many thanks for your suggestion.
    It is a delicate balance, and each search performs differently based on what it is doing. It shows if it uses the date or not with the highlighter. The idea is to do just what you say, quick and simple searches. For example 24hr mode doesn’t require dates, it just looks for ‘stuff happening’ today.
    However searching by name is different. Some of our clients have been with us for many years, so we can’t search everything coz that would be slow. For that reason most people set dates to ‘this year’ and only adjust if they are doing something special. Thats the trade off between, ease, speed and power.
    Does that make sense?

  13. Scrolling between reservations

    Able to scroll previous search querys' reservations inside each reservation (i.e. Arrows to shift from reservation to reservation without having to go back to list of reservations, while maintaining the list in searched query form.)

    3 votes
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  14. add a reminder function

    allow the user to send out an automated reminder of the booking details a week in advance of the delivery

    9 votes
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  15. Include a sorting option when printing a snapshot.

    It would be great to be able to sort by client when printing a snapshot, so that all their bikes could be setup (grouped together with attachments) ready to go for when they turn up.

    7 votes
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  16. export new clients to mailchimp

    new clients can be routinely exported to mailchimp for marketing.

    8 votes
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    0 comments  ·  Automation  ·  Admin →
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  17. Could BRM send an automatic message to clients when confirmed status is hit

    when payment is received in an off-line manner, ie bank transfer cheque etc, give user the option to send an automatic payment notifation to the user.

    and prompt if we don't have their email address.

    5 votes
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  18. Let Reservations contain assets with varying dates

    so you could include parites that want bikes for different durations.
    or so you could cater for tour companies who want to book other assets, such as minibuses and hotels for varying durations

    4 votes
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    1 comment  ·  Admin →
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  19. Split Reservations into new ones from details..

    Sometimes a booking starts out as a group booking, then someone wants to break out (coz they want different dates / bikes etc).
    Would be nice if you could simply drag and drop out the relevant detail, and create a reservation from it

    2 votes
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  20. Perform actions on all reservations within group

    a cool feature would be to be able to change status (i.e confirmed to checkout) of reservations under same group name at once.instead of having to open each one of them one by one.

    1 vote
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