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BRM feature requests...

← Customer Feedback and support for Bike Rental Manager

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60 results found

  1. Seasonal pricing (multiple price groups for same asset)

    can items have different pricing according to the season? e.g. low season pricing and high season pricing.

    21 votes
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    6 comments  ·  Pricing  ·  Admin →
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  2. Retail-lite

    Many renters also do 'limited retail' like selling snacks, accessories etc.
    Could BRM / RSM be extended to accommodate selling a small range of goods alongside rental?

    11 votes
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    1 comment  ·  Admin →
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  3. EVO mode (self registration) for returning customers

    It would be great if the EVO screen had an "I've hired before" type button at the top that allowed a returning customer to type in their name, which then married up with our database and their previously recorded details but then allowed them to edit address/phone if required and still asked for a signature for that day's hire.

    10 votes
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    0 comments  ·  Admin →
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  4. add a reminder function

    allow the user to send out an automated reminder of the booking details a week in advance of the delivery

    9 votes
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    under review  ·  2 comments  ·  Admin →
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  5. export new clients to mailchimp

    new clients can be routinely exported to mailchimp for marketing.

    8 votes
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    0 comments  ·  Automation  ·  Admin →
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  6. allow 'buffers' to prevent bookings being made too close together for same item.

    add logistical buffers before or after bookings to allow some turn-around time.
    e.g. don't book a bike the day before it is due to be moved to a new location (1 day relocation buffer, pre and post rental)
    e.g. don't book a bike for 1 hour after a rental to allow time for it to be inspected.

    8 votes
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    planned  ·  0 comments  ·  Reservations  ·  Admin →
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  7. Include a sorting option when printing a snapshot.

    It would be great to be able to sort by client when printing a snapshot, so that all their bikes could be setup (grouped together with attachments) ready to go for when they turn up.

    7 votes
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    under review  ·  0 comments  ·  Admin →
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  8. Bypass of Category Selection in OBW When Only One Category to be Displayed

    When only one category will be displayed can the OBW automatically skip the category selection step? It is currently confusing for customers so a potential point to drop the booking.

    6 votes
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    0 comments  ·  Online Booking  ·  Admin →
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  9. Allow customisation of reservation emails

    The automatically generated reservation emails are not pretty. It would be great if we had the ability to customise them. As it stands, we're a bit reluctant to use them. The image we present is important.

    5 votes
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    2 comments  ·  Reservations  ·  Admin →
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  10. Could BRM send an automatic message to clients when confirmed status is hit

    when payment is received in an off-line manner, ie bank transfer cheque etc, give user the option to send an automatic payment notifation to the user.

    and prompt if we don't have their email address.

    5 votes
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    under review  ·  2 comments  ·  Admin →
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  11. fixed price discounts

    currently BRM supports discount codes which set a % discount code.
    Can BRM support fixed priced discounts too? e.g. 10$ off?

    5 votes
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    0 comments  ·  Pricing  ·  Admin →
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  12. calculate DIN settings within RSM

    RSM should have an in-built DIN settings calculator for each skier.
    (using weight, height, ski style etc)
    Then store the settings against the client record
    http://www.mechanicsofsport.com/skiing/equipment/bindings/din-calculator.html

    4 votes
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    1 comment  ·  Reservations  ·  Admin →
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  13. On the online booking page, it would be good if the banner could be made to link to the home page of our store's site.

    the online booking page banner, to link back to the website home page.

    4 votes
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    0 comments  ·  Admin →
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  14. Offer a way to give mid week discounts.

    I'd like bikes, mid week, to be cheaper they the same bike are on the weekends.

    4 votes
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    under review  ·  1 comment  ·  Admin →
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  15. auto-extend late rentals

    late rentals would automatically be extended by the system.
    until they are returned - or until they hit an existing scheduled rental.

    4 votes
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    0 comments  ·  Admin →
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  16. Sort reservations using delivery address

    Possibility to sort reservations by delivery address or city so we can easily find out if we have the possibility to offer a discount on delivery fee.

    4 votes
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    under review  ·  0 comments  ·  Admin →
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  17. Let Reservations contain assets with varying dates

    so you could include parites that want bikes for different durations.
    or so you could cater for tour companies who want to book other assets, such as minibuses and hotels for varying durations

    4 votes
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    1 comment  ·  Admin →
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  18. have booking ID's to match the date of the booking

    It would be nice to have Booking ID's match up with the date the booking is made to be more easily understandable for customers and staff. The current format can be confusing at times to the rental customer.

    4 votes
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    under review  ·  1 comment  ·  Reservations  ·  Admin →
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  19. create an API for BRM

    We are considering creating an API for BRM
    (we may perhaps use zapier.com too)
    please give us your ideas for use cases, here are some of ours:

    • import reservations from external systems
    • import clients from external systems
    • export reservations to google calendar
    • send an SMS when problems occur - late rentals, broken bikes etc
    • send SMS when reservations due back
    • export customers to mailchimp or similar
    4 votes
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    under review  ·  0 comments  ·  Automation  ·  Admin →
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  20. Show how many times discount codes have been used with total figures and list of all reservations made using each code

    For each discount code, show total sales that have been made using that code, the total discount given and list each individual sale that used that code.

    3 votes
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