BRM feature requests...
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60 results found
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Bypass of Category Selection in OBW When Only One Category to be Displayed
When only one category will be displayed can the OBW automatically skip the category selection step? It is currently confusing for customers so a potential point to drop the booking.
6 votesWork will start on this shortly
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Recurring Rental Billing
We have people who rent an item for 9 months or more with a monthly billing rate. It would be awesome to have the system automatically bill the individual on a set day of the month.
2 votesagree, it is on our roadmap.
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Customer Account
Creation of accounts for clients making several reservations over the season and wanting a global invoice at the end.
2 votesagree.
Ability to aggregate (group together) rentals into one invoice would be very powerful. -
create a bike return time option instead of duration hours
We experience people holding exactly to the minute how long they keep the bike. We would like them to understand the bike needs to be returned by a specific time, say 5pm instead of a duration of time.
1 vote -
image upload
allow for photo (or document) upload for each customer.
- could be used for customer image (webcam)
- or photo of drivers licence etc.1 vote -
create an API for BRM
We are considering creating an API for BRM
(we may perhaps use zapier.com too)
please give us your ideas for use cases, here are some of ours:- import reservations from external systems
- import clients from external systems
- export reservations to google calendar
- send an SMS when problems occur - late rentals, broken bikes etc
- send SMS when reservations due back
- export customers to mailchimp or similar
4 votes -
which payment platforms should BRM / RSM support?
we currently support:
Stripe
Lightspeed integrationwhich (if any) other payment platforms should we support?
3 votes -
Provide upselling messages in BRM so staff can be prompted at key stages of the sales process
As the staff member is creating the rental ticket, popup reminder messages at key stages such as
"Would you like a water bottle, map, gel bar etc?"1 voteyes, we like it.
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Allow for a photo for each bike to viewed within BRM
We have a fleet of 160+ used bicycles that are rented to students and we'd like to be able to attach a photo of each individual bike within BRM.
1 voteinteresting.
Can I ask why the students need to see the the actual bike image? Rather than an indicative image? -
On the online booking page, it would be good if the banner could be made to link to the home page of our store's site.
the online booking page banner, to link back to the website home page.
4 votesgood idea.
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Discount codes for partner websites
If you have a partner (Hotel,Shop...) who adds a booking link on his website it is a wonderfull idea, but to have an overview it would be wonderfull if when te link gets klicked a discount code for this partner will be automaticaly inserted in the discount panel on the online booking wizzard so I can see how often clients from this partner have booked my bikes without they have to insert and remember the code.
1 voteyes, agree. Next logical step.
This is also dependant on having multiple pricing profiles for products.
Meanwhile – we do tag the ‘origin’ or ‘referer’ of all online bookings:
http://support.bikerentalmanager.com/knowledgebase/articles/1173523-getting-agents-partners-to-sell-on-your-behalf -
make 'create registration' optional on online booking
will help support 'closed groups' like companies and university campuses.
2 votestotally agree. Good idea.
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Offer a way to give mid week discounts.
I'd like bikes, mid week, to be cheaper they the same bike are on the weekends.
4 votes -
allow 'buffers' to prevent bookings being made too close together for same item.
add logistical buffers before or after bookings to allow some turn-around time.
e.g. don't book a bike the day before it is due to be moved to a new location (1 day relocation buffer, pre and post rental)
e.g. don't book a bike for 1 hour after a rental to allow time for it to be inspected.8 votes -
Automatic multi-bike discounts.
I'd like my customers to automatically get a $5 discount per bike if they reserve 6 bikes or more.
1 votevolume-based discounting.
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0 votes
we do plan to add this as an extra tab in the OBW.
no date planned as yet. -
What should the mechanic do next?
can the system help us decide which items should be serviced next?
2 votes -
auto-extend late rentals
late rentals would automatically be extended by the system.
until they are returned - or until they hit an existing scheduled rental.4 votes -
Sort reservations using delivery address
Possibility to sort reservations by delivery address or city so we can easily find out if we have the possibility to offer a discount on delivery fee.
4 votes -
Show how many times discount codes have been used with total figures and list of all reservations made using each code
For each discount code, show total sales that have been made using that code, the total discount given and list each individual sale that used that code.
3 votesagree this would be nice.
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