Customer Data Configuration across your channels
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Your custom data may be captured by yourself or your staff when you create bookings.
Or you may ask your customer to provide this information themselves:
- when they book online
- when they self-regsiter
So you therefore have 3 different channels for this data (back-office, OBW and self-registration). You can control which data is captured and displayed using the Customer Data tab on the view Configuration Page of BRM.
You also have an OUTPUT channel - when you print invoices - see below...
here you can create new fields. You can also set what is visible and hidden and mandatory for each channel.
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You can now specify which customer fields make it onto your invoices / receipts:
This page is found in System->Settings->Customer Data
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