graphs not displaying (uses Adobe Flash) - Problem Solving
BRM uses Adobe Flash to draw the in-built graphs.
So you may see this:
Sadly the browser often doesn't display any error messages.
It is simply a case of giving it permission to work with Adobe Flash. (it used to be automatic)
Here is how you do that:
Google Chrome Browser
please visit your flash content page in your browser:
you will probably have 'Ask first (recommended) set' which is a good idea. In which case you need to add your BRM URL
US servers
https://us.bikerentalmanager.com/
(used to be https://bikerentalmanager-us.appspot.com/ and it will still work)
EU servers
https://app.bikerentalmanager.com/(used to be https://mybikeshopmanager-eu.appspot.com/ and it will still work)
We recommend you start using the new URLS, and change your bookmarks accordingly.
F5 (or cmd-R on mac) and your graphs will now magically work. It not please raise a support ticket and we'll help!
N.B. we will be updating this article for Safari, Firefox and IE shortly.