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BRM feature requests...

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60 results found

  1. EVO mode (self registration) for returning customers

    It would be great if the EVO screen had an "I've hired before" type button at the top that allowed a returning customer to type in their name, which then married up with our database and their previously recorded details but then allowed them to edit address/phone if required and still asked for a signature for that day's hire.

    10 votes
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  2. auto import cloud based GPS data from a few mfrs. of GPS location chips.

    The GPS chip could be dropped into the saddle tube. There are dozens of mfrs. of these chips designed to locate "lost" property. Programmers should be able to have their cloud dump data into your cloud so that the location of the bike at any given moment could be known. A rental shop could go to the police with a BRM printout showing the bike has been at a specific address for X days and is your property. A hard copy printout of the info would be a far more effective tool than looking at a screen from some phone…

    1 vote
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    under review  ·  1 comment  ·  Admin →
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  3. Scrolling between reservations

    Able to scroll previous search querys' reservations inside each reservation (i.e. Arrows to shift from reservation to reservation without having to go back to list of reservations, while maintaining the list in searched query form.)

    3 votes
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  4. search

    Allow search function to be less dependent on date range. Search should function simply based on general terms (customer name, reservation ID, etc...) without having to add too many specifics. Search should be quick and simple.

    1 vote
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    Hi Jeremy,
    many thanks for your suggestion.
    It is a delicate balance, and each search performs differently based on what it is doing. It shows if it uses the date or not with the highlighter. The idea is to do just what you say, quick and simple searches. For example 24hr mode doesn’t require dates, it just looks for ‘stuff happening’ today.
    However searching by name is different. Some of our clients have been with us for many years, so we can’t search everything coz that would be slow. For that reason most people set dates to ‘this year’ and only adjust if they are doing something special. Thats the trade off between, ease, speed and power.
    Does that make sense?

  5. add a reminder function

    allow the user to send out an automated reminder of the booking details a week in advance of the delivery

    9 votes
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  6. Include a sorting option when printing a snapshot.

    It would be great to be able to sort by client when printing a snapshot, so that all their bikes could be setup (grouped together with attachments) ready to go for when they turn up.

    7 votes
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  7. export new clients to mailchimp

    new clients can be routinely exported to mailchimp for marketing.

    8 votes
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    0 comments  ·  Automation  ·  Admin →
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  8. Could BRM send an automatic message to clients when confirmed status is hit

    when payment is received in an off-line manner, ie bank transfer cheque etc, give user the option to send an automatic payment notifation to the user.

    and prompt if we don't have their email address.

    5 votes
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  9. Let Reservations contain assets with varying dates

    so you could include parites that want bikes for different durations.
    or so you could cater for tour companies who want to book other assets, such as minibuses and hotels for varying durations

    4 votes
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    1 comment  ·  Admin →
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  10. Split Reservations into new ones from details..

    Sometimes a booking starts out as a group booking, then someone wants to break out (coz they want different dates / bikes etc).
    Would be nice if you could simply drag and drop out the relevant detail, and create a reservation from it

    2 votes
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  11. Perform actions on all reservations within group

    a cool feature would be to be able to change status (i.e confirmed to checkout) of reservations under same group name at once.instead of having to open each one of them one by one.

    1 vote
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  12. option to make selection of extras mandatory

    e.g. when you want your customers to specify a pedal choice etc

    0 votes
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  13. product photos on back office

    allow photos of rental items to be displayed on the back office.
    (for training and error prevention) for new / temporary staff.

    0 votes
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    under review  ·  0 comments  ·  Reservations  ·  Admin →
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  14. email summary of day's activity

    at beginning of each day email out a summary of the day's activity

    0 votes
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    under review  ·  0 comments  ·  Automation  ·  Admin →
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  15. swap generics

    shops using the premium GBAL feature would like to swap bikes at the generic level, when you know the type of bike required, but not the specific bike. (at that stage)

    0 votes
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    0 comments  ·  Reservations  ·  Admin →
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  16. Lightspeed Integration - share inventory between LS and BRM

    Today the Lightspeed Integration shares Transactions and Customers.
    The idea would be to allow the creation of inventory in Lightspeed and then importing it into BRM. (and perhaps vice- versa)

    0 votes
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    under review  ·  0 comments  ·  Integrations  ·  Admin →
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  17. create a 'non-maintenance' class of item

    some things, like protective gear etc are listed as inventory but doesn't require maintenance.
    Option to 'turn off' the battery for these items perhaps?

    0 votes
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    under review  ·  0 comments  ·  Maintenance  ·  Admin →
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  18. use BRM for client-facing bike repairs

    BRM maintenance was designed for your rental inventory.
    Should we extend it so you can do repairs of your customers bikes (for a fee)?

    0 votes
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    under review  ·  0 comments  ·  Maintenance  ·  Admin →
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  19. email notifications

    add a second e mail address for the provisional and confirmation order emails to be sent to.

    0 votes
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    under review  ·  0 comments  ·  Online Booking  ·  Admin →
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  20. 0 votes
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    started  ·  0 comments  ·  Digital waivers  ·  Admin →
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